Covid-19

We are so delighted to be able to welcome you again… Because WE MISSED YOU. The passion for hospitality, friendliness and sharing that drives each of us is intact and sublimated. We are only waiting for you. And remember that Switzerland is the safest country in the world right now for COVID-19 (source: Forbes 5 June 2020)

Your Safety & Wellbeing is Our Top Priority

Ensuring a safe, clean and inviting environment is the core of our commitment to providing the highest level of hospitality. At a glance, here is what we are doing  to implement the enhanced guidelines being issued by the Swiss authorities:

• To guarantee you comfort and contact with our employees in complete safety, our reception and restaurant reception desks are fitted with Plexiglass protections
• All employees wear protective mask unless they can stand behind the Plexiglass
• As our guest, you also have to wear a mask
• We check the temperature of our staff on a daily basis and any staff member registering a fever will be sent home
• Sanitizer Stations Throughout. Touchless hand sanitizer stations have been placed throughout all public and back-of-house areas of the hotel
• Keeping our Distance. We have implemented social distancing measures in all public and back-of-house areas of the hotel
• Enhanced and More Frequent Cleaning. EPA-rated hospital-grade disinfectants is the standard protocol and used in guest rooms and to clean public and back-of-house areas
• Your Room is Your Room. No hotel staff will enter your room for the duration of your stay unless you ask for a cleaning during your absence
• Training and Education. We provide regular training to our staff about the latest safety and cleanliness guidance
• The wellness centre is available at a limited capacity everyday from 7am to 10pm; please respect the social distancing requirements
• The in-room minibar is emptied
• The Room-service is discontinued as well as the Côté Café’s dining options
• The only breakfast served is the continental, served in the restaurant from 7am to 10am during week-days and from 7am to 10:30am on weekends; it includes a hot drink, a fresh organic fruit juice, a fruit salad, a yoghurt, some danish pastries and bread – gluten-free options on request

The Restaurant Côté Square and the bar are closed as per the law in Geneva until 31 March 2021. A small snacking menu is served for dinner to our guests only.

People arriving in Switzerland from certain countries and areas are required to go into quarantine; the updated list from the Federal Council is available here

Discover our special offers – Free upgrade if booked direct